State Farm® Insurance Agent Sasha Buerano
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carmen Galvez
March 21, 2025
5
out of
5
rating by Carmen Galvez
"Sasha and her team were very helpful and went above and beyond in helping us navigate the car insurance world. We are saddened by not being able to continue with her and her team due to certain circumstances. But we are much grateful for the years they serviced our car insurance needs. Thank you all so very much and wishing you more success and blessings."
We responded:
"Carmen, thank you for your kind words! I'm truly happy to hear that our team could assist you with your car insurance needs over the years. While we're sad to see you go, we deeply appreciate your gratitude and well wishes. If you ever need assistance in the future, please don't hesitate to reach out. Wishing you all the best!"
Robert Osorio
March 18, 2025
5
out of
5
rating by Robert Osorio
"Just got educated speaking with StateFarm agent. Learned alot"
Lina Tabares
March 15, 2025
5
out of
5
rating by Lina Tabares
"Jonathan was very knowledgeable and professional. Provided me with the best service. Answered all my questions and gave me great options to choose from. Overall Extremely satisfied with his interaction."
We responded:
"Thank you, Lina, for sharing your experience! I'm delighted to know that Jonathan provided you with knowledgeable and professional service. It's wonderful to hear that he was able to answer all your questions and offer great options. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Leonardo E Perero
March 12, 2025
5
out of
5
rating by Leonardo E Perero
"The customer service was excellent. Abhishek B patience and knowledge gave me the confidence to return to Sate Farm . Thank you Abhishek B"
We responded:
"Thank you, Leonardo, for your wonderful feedback! I'm happy to know that Abhishek's patience and expertise made such a positive impact on your experience. We're grateful to have him as part of our team. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
C Bao
March 6, 2025
5
out of
5
rating by C Bao
"Very nice to talk with Mr. Abhishek and get both auto and home insurance from State Farm today. Thank you so much for your service."
We responded:
"Thank you, C Bao, for your wonderful feedback! I'm delighted to hear that your experience with Abhishek was enjoyable and that you were able to secure both insurance with us. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Mike Groff
February 25, 2025
5
out of
5
rating by Mike Groff
"Great experience. JT is very helpful from start to finish. Highly recommend"
We responded:
"Thank you, Mike, for your fantastic review! I'm delighted to know that JT was able to assist you so effectively throughout your experience. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Maria teresa liwag
February 19, 2025
5
out of
5
rating by Maria teresa liwag
"Bekah is so helpful,kind & professional,very patient answering questions ,Bravo to you & the whole Sasha Buerano staff"
We responded:
"Thank you, Maria Teresa, for your wonderful feedback! I'm delighted to hear that Bekah's helpfulness and professionalism made such a positive impact. Our team is dedicated to providing excellent service, and your kind words mean a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Tahir Raza
February 12, 2025
5
out of
5
rating by Tahir Raza
"I had an amazing experience. Justan was very helpful and knowledgeable and kind throughout the entire process. 5 stars"
We responded:
"Thank you, Tahir, for sharing your experience! I'm delighted to hear that Justan was helpful and knowledgeable during your time with us. We appreciate your feedback and look forward to assisting you with any future insurance needs!"
mayank patel
February 9, 2025
5
out of
5
rating by mayank patel
"💯"
We responded:
"Thank you, Mayank, for the fantastic rating! I'm glad you're satisfied with our service. If you have any questions or need assistance in the future, feel free to reach out."
Carrie Gore
February 6, 2025
5
out of
5
rating by Carrie Gore
"I was explained in simple easily understandable terms by Justan. Thanks for patiecents and patinceot"
We responded:
"Thank you, Carrie, for your feedback! I'm glad Justan was able to explain everything clearly and make the process easier for you. We appreciate your kind words and are here to help with any questions or needs you may have in the future."
J J
February 4, 2025
5
out of
5
rating by J J
"I have a issue on my car insurance claim, i when to the office , the account associate Justan hernandez he look my file and clearly the all details, nice customer service"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Justan was able to assist you with your claim and provide clear explanations. We appreciate your feedback and are here to help with any other questions or needs."
rachel dsani
January 22, 2025
1
out of
5
rating by rachel dsani
"I shouldn't have to contact state farm about wrong billing every month."
We responded:
"We understand how frustrating billing issues can be, and we sincerely appreciate your patience. Please know that we have been actively working on this matter to ensure it is fully resolved for you. If you have any further concerns, don’t hesitate to reach out—we’re here to help!"
eric delacruz
January 17, 2025
5
out of
5
rating by eric delacruz
"Inflation & rising insurance costs have been astronomical! But having a commercial auto insurance agency that bends backwards to help find ways to mitigate those cost increases while giving outstanding customer service is a blessing. I highly recommend the Sasha Buerano agency; both Sasha Buerano and Jonathan Tabares are top notch! 5 stars in my book!"
We responded:
"Thank you, Eric, for your wonderful feedback! I'm so happy to know that our team, including Jonathan, has been able to assist you with your insurance needs while providing exceptional service. Your recommendation means a lot to us. If you have any questions or need further assistance, please feel free to reach out anytime. We're here to help!"
Mubashir rehman
January 7, 2025
1
out of
5
rating by Mubashir rehman
"Terrible Experience with State Farm Agent I've had a State Farm auto policy for four years, but my recent experience has been horrific. On November 22, 2024, I called my assigned agent to add a vehicle to my policy. The agent, John, spent an hour on the phone with me, asking about every driver on my policy and removing some drivers from the list. He specifically asked about my niece, who had obtained her license the previous year, and I clearly stated that she was not on my policy. John confirmed that he had removed her from the policy and quoted me a premium of around $135 for my 3rd vehicle added that was 2013 honda pilot. However, on December 18, I called the agent again and spoke with Abhishik. I asked him why the added vehicle was not showing on my policy, and he told me it would take 30-60 days to appear. I then discovered that State Farm had deducted $613 from my credit card, despite my regular payment being $165 for both cars. Abhishik told me he would investigate and call me back, but he didn't. After multiple follow-up calls, he still couldn't explain why I was charged $613. To make matters worse, my added vehicle still hasn't been added to my policy, and I've received a new bill for $306 for my two existing vehicles, which was previously $165. The sudden increase and incorrect charges have left me frustrated and disappointed in State Farm's service. Rating: 1/5 (Not Recommended)"
We responded:
"I’m sorry to hear about your recent experience and the frustration it has caused. We understand your concerns regarding the removal of drivers, and the unexpected premium charges. While some of the details you mentioned may not fully reflect what we have occurred on our end, I take your feedback seriously and want to help resolve this matter. We're here to review your policy with you, clarify what happened, and address any billing discrepancies or coverage concerns. Please reach out to me directly—I’m certainly committed to ensuring your questions are answered and your policy is in good order. Thank you for sharing your concerns, and I look forward to assisting you further. - Sasha Buerano "
Rodney Hernandez
December 24, 2024
5
out of
5
rating by Rodney Hernandez
"Very good company to work with. Justan took the time to really make sure I was on the right kind of plan. I would recommend this company, you will not be disappointed."
We responded:
"Thank you, Rodney, for your positive feedback! I'm glad to hear that Justan was able to assist you in finding the right plan. We appreciate your recommendation and are here to help with any future needs or questions you may have."
Nicole Guzman
December 24, 2024
5
out of
5
rating by Nicole Guzman
"I had the pleasure of working with justan Hernandez and I couldn’t be more impressed. From the start, justan Hernandez was professional, responsive, and truly dedicated to meeting my needs. They took the time to understand my goals, provided expert guidance throughout the entire process, and went above and beyond to ensure everything ran smoothly."
We responded:
"Thank you, Nicole, for sharing your wonderful experience! I'm happy to know that Justan's professionalism and dedication made such a positive impact. It's great to hear that the guidance and support provided met your expectations. If you have any future needs or questions, feel free to reach out. We're here to help!"
Jadiera Hernandez
December 24, 2024
5
out of
5
rating by Jadiera Hernandez
"He is so knowledgeable, and really took his time to explain things to me as I was very confused on the whole process , he was patient and a sweetheart. 10/10 recommend"
We responded:
"Thank you, Jadiera, for your wonderful feedback! I'm glad we could help clarify the process for you. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Rosanna Ventura
December 24, 2024
5
out of
5
rating by Rosanna Ventura
"Justan helped me get insurance on my cars and my house. I left more knowledgeable about how insurance works and that is something that’s hard to find these days. I LOVE THE SASHA BUERANO AGENCY!"
We responded:
"Thank you, Rosanna! I'm happy to know that Justan was able to assist you with your insurance needs. It's great to hear that you left with a better understanding of how insurance works. We truly appreciate your enthusiasm for our agency! If you have any more questions or need further assistance, feel free to reach out."
Agata Rosol
December 23, 2024
5
out of
5
rating by Agata Rosol
"Great customer service , office staff very helpful and knowledgeable , I highly recommend Sasha Buerano office !"
We responded:
"Thank you, Agata, for your wonderful feedback! I'm glad to know that our office staff was helpful and knowledgeable. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out!"
Ryan Mara
December 23, 2024
5
out of
5
rating by Ryan Mara
"I recently had the pleasure of working with Sasha Buerano’s State Farm Agency, and I couldn’t be more impressed. From the moment I walked through the door, Sasha and her team made me feel welcomed and valued as a client. Their professionalism and expertise are top-notch. Sasha took the time to thoroughly assess my needs and provide clear, personalized insurance solutions for my home and auto coverage. She explained everything in detail, ensuring I understood all my options without feeling pressured. Even when it came time for my billing, Rebekah on the phone did an amazing job of making sure I had all of my information correct. She simplified everything for me as I am not too familiar with auto and home insurance. I will absolutely be recommending Sasha and her team to every single person I know!"
We responded:
"Thank you, Ryan, for sharing your experience with our agency! I'm glad to know that you felt welcomed and valued from the start. It's wonderful that our team, including Rebekah, could assist you with your insurance needs and make the process clear and straightforward. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
Rebekah Vallejo
December 23, 2024
5
out of
5
rating by Rebekah Vallejo
"Sasha and her team are professional, responsive, and always go above and beyond to make sure my family and I are well taken care of. I highly recommend them if you’re looking for an insurance company that truly values its customers!"
We responded:
"Thank you so much, Rebekah! I'm happy to hear that you and your family feel well taken care of by our team. We truly value your recommendation and appreciate your kind words about our service. If you ever have any questions or need further assistance, we're here to help!"
Gale Hernandez
December 23, 2024
5
out of
5
rating by Gale Hernandez
"I am very impressed with my service and would recommend to any of my friends"
We responded:
"Thank you, Gale, for your wonderful feedback! I'm happy to know that you are impressed with the service provided. Your recommendation means a lot to us. If you or your friends have any questions or need assistance, feel free to reach out anytime."
Richard Clarke
December 23, 2024
5
out of
5
rating by Richard Clarke
"Justan Hernandez is a great agent! Very knowledgeable and willing to help! Truly a great guy! Merry Christmas my man thanks for helping my family"
We responded:
"Thank you, Richard, for sharing your positive experience with Justan! I'm happy to know that his knowledge and willingness to assist made a difference for you and your family. We appreciate your kind words and wish you and your loved ones a Merry Christmas as well! If you need anything in the future, feel free to reach out."
Ruben Garcia
December 23, 2024
5
out of
5
rating by Ruben Garcia
"Had to pleasure to work with Justan I was searching for a life insurance policy and between him and the Buerano team they got me covered thank you very much and happy holidays"
We responded:
"Thank you, Ruben! I'm glad to hear that Justan and our team were able to assist you with your insurance needs. We appreciate your kind words and wish you happy holidays as well! If you have any more questions or need further assistance, feel free to reach out."
Dahiana Salcedo
December 6, 2024
5
out of
5
rating by Dahiana Salcedo
"Great customer service! Very helpful!"
We responded:
"Dahiana, thank you for your kind words! We're happy you found our customer service helpful. If you need anything else, don't hesitate to reach out."